About

FAQ

• Where is the store based?

  Jonesboro, GA

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Bubble Mountain? What kind of name is that?

  In Super Metroid speedrunning, bubble mountain is the nickname for one of the first rooms in Norfair, named for the spire of bubbles that divides the room nearly in half. I was looking for a brand name that would be cute but nerdy, and since I was starting off with Metroid themed pins I thought it would be a good match!

• Why does my Crocomire pin say 'Tuesday the 10th' on the back?

  I ordered the Crocomire pins before I settled on the name Bubble Mountain, but I wanted to make sure that people would have some way to find me if they got a pin but forgot where they bought it. Tuesday the 10th is my sister's brand and we've tabled together before. Incidentally, if you like fine art and horror movies, please go check her out on Instagram and Facebook!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.